I made a research on it and found that the firmware is not updated properly. Select the Configuration Page option. I have the same question. Message 3 of 5. Update firmware and apps on a regular basis to make sure you are getting the most out of your printer.

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How satisfied are you with this reply? If This Firmware Updater does not contain upgrades for your device displays, the printer firmware is already updated to the most recent version. To schedule the update for a later time, click the Schedule firmware upgrade check box.

Asia Pacific and Oceania. Jan 24, Messages: If you have a third-party solution, contact the vendor to make sure that the latest firmware version offcejet compatible with the solution.

Hewlett-Packard Officejet Reflash/not able to load with disc/need assistance on how to procede/

Welcome to the HP Forums. For instructions, see the section Print a Configuration Page. Select Installand then wait for the ovficejet process to complete.

Do I really need to load this new driver – Officejet reflash? For information on how to determine newer qualified firmware files, or for other detailed ways to update the firmware using Web Jetadmin, go the HP Web Jetadmin White Paper Upgrading firmware.


If the Administrator menu is locked, login using administrator credentials. If you have a question, please create a new topic by clicking here. If that does not work, I request you to contact HP Phone support for further assistance.

HB driver officejet reflash | Tech Support Guy

You might need to try a different USB flash drive. If the firmware update process fails or is interrupted for reasons such as a power outage, it can be completely recovered by running the firmware download again and reinitiating the download.

Yes, my password is: To check the current version of firmware installed against newer versions available, click All Devicesand then check the Printer Firmware – Severity column. If the printer connects to the computer with a USB cable, this update method is not available. Only the client machine needs web access through a browser.

If the Printable Reports and Pages menu is locked, login using administrator credentials.

HP Printers – Updating or Upgrading Printer Firmware

Helpmeplzthx Dec 20, Wait for the firmware to import into the Web Jetadmin repository and click Done. To revlash the installed version, Print a Configuration Page. Welcome to Tech Support Guy! If the printer does not automatically start the update process, select Check for Updates or a similar menu to start the update.


Enhanced security features and settings implemented in recent firmware releases coupled with device resets might block the installation of some solutions. I am set up for updates with HP but I don’t know if that is where it came from since the manufacturer is “unknown”, Driver Provider is “unknown”, Driver Date is “not available”, Driver Version is “not available”, Digital Signer “Not digitally signed”, and in the Events Window it shows “.

I understand that after HP software update you are getting issues using your printer and you have already done some preliminary troubleshooting.

HP Printers – Updating or Upgrading Printer Firmware | HP® Customer Support

Message 3 of 5. If you’re not already familiar with forums, watch our Welcome Guide to get started. By continuing to use this site, you are consenting to our use of cookies. When all printers are selected, click Next.

Only problem, I don’t have this disc. Instructions indicate I should insert disc to load. Javascript is disabled in this browser.